Terms of Purchase

Terms of Purchase - TheWooblesOutlet

Welcome to TheWooblesOutlet. These Terms of Purchase ("Terms") govern your purchase of products from our website (thewooblesoutlet.com). By placing an order on our website, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Order Confirmation

When you place an order, you will receive an automated confirmation email at the email address provided during checkout, acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. Acceptance of your order will occur only when we ship the product(s) to you, at which point a shipping confirmation email will be sent. We reserve the right to refuse or cancel any order for reasons including, but not limited to, inventory shortages, incorrect product pricing, or suspected fraudulent activity. If your order is canceled, you will be notified via email, and any payment made will be refunded in full.

2. Shipping & Delivery

We offer free shipping worldwide on all orders, with no minimum purchase required. All orders are processed and shipped within 1 business day of order placement. The estimated delivery time is within 5 days from the date of shipping. Delivery times are estimates only and may be subject to minor delays due to unforeseen circumstances (e.g., customs processing, local postal delays), which are beyond our control.

3. Payment Terms

All prices displayed on our website are in United States Dollars (USD), and all payments must be made in USD. We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated at checkout. By providing your payment information, you warrant that you are authorized to use the payment method and that the information provided is accurate. We will charge your payment method at the time of order placement.

4. Returns & Refunds

We offer a 60-day return policy for all products purchased from our website. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as you received it. Custom or personalized products are not eligible for return unless they are defective.
To initiate a return, please contact our customer support team at [email protected] with your order number and details of the product(s) you wish to return. You will be provided with return instructions and a return authorization (RA) number, which must be included with your returned package. Return shipping costs are the responsibility of the customer, unless the return is due to a defective product or an error on our part.
Once we receive and inspect your returned product (typically within 3-5 business days of delivery to our warehouse), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method in USD, and you will receive a refund confirmation email once the process is complete. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.

5. Product Availability

All products are subject to availability. We strive to maintain accurate inventory information on our website, but in the event that a product is out of stock after you place an order, we will notify you via email and offer you the option to either wait for restocking (if applicable) or receive a full refund. We shall not be liable for any delays or damages caused by stock shortages.

6. Limitation of Liability

TheWooblesOutlet shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to loss of use, loss of profits, or delays in delivery beyond our control. Our total liability to you for any claim related to your order shall not exceed the total amount paid for the product(s) in question.

7. Modifications to Terms

We reserve the right to modify these Terms of Purchase at any time. Any changes will be effective immediately upon posting the updated Terms on our website. We encourage you to review these Terms periodically before making a purchase, as your continued use of our website and placement of orders constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions or concerns regarding these Terms of Purchase, please contact our customer support team at: [email protected]