Privacy Policy

Privacy Policy - TheWooblesOutlet

Welcome to TheWooblesOutlet ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (thewooblesoutlet.com) or purchase our products (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our Services, as well as non-personal information collected automatically. The types of information we collect include:

1.1 Personal Information

When you place an order, create an account, or contact our customer support, you may provide us with the following personal information:
  • Identifiers such as your name, email address, phone number, and shipping address;
  • Payment information (e.g., credit card details), which is processed by our third-party payment processors (we do not store full payment card information);
  • Order details, including the products you purchase, order history, and billing information;
  • Any other information you choose to provide, such as messages sent to our customer support team.

1.2 Automatically Collected Information

When you browse our website, we automatically collect certain non-personal information about your visit, including:
  • Your IP address, browser type, and operating system;
  • The date and time of your visit, the pages you view, and the links you click;
  • Information about how you arrived at our website (e.g., a referral link);
  • Cookies and similar tracking technologies (see Section 4 for more details).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:
  • Process and fulfill your orders, including verifying payment, arranging shipping, and sending order confirmations and delivery updates;
  • Provide customer support and respond to your inquiries, comments, or requests;
  • Improve our website and Services, including optimizing user experience, analyzing traffic patterns, and developing new products;
  • Prevent fraud, secure our website, and ensure compliance with applicable laws and regulations;
  • Send you important notifications, such as changes to our Terms of Purchase or Privacy Policy;
  • If you opt in, send you marketing communications about our products, promotions, or special offers (you may opt out at any time).

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information in the following limited circumstances:
  • To third-party service providers who assist us in operating our business, such as payment processors (e.g., PayPal, Stripe), shipping and logistics partners, and customer support platforms. These providers are obligated to protect your information and may only use it to perform the services we request;
  • To comply with legal obligations, such as responding to a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others;
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, where your information may be transferred to the new owner as part of the business assets;
  • With your explicit consent or at your direction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of sensitive data, secure payment processing, and regular security reviews of our website and systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

5. Your Privacy Rights

Depending on your country or state of residence (e.g., California under the CCPA), you may have the following rights regarding your personal information:
  • The right to access the personal information we hold about you;
  • The right to request correction of inaccurate or incomplete personal information;
  • The right to request deletion of your personal information (subject to certain exceptions, such as to fulfill an order or comply with legal obligations);
  • The right to opt out of any marketing communications we send you;
  • The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected] with your full name, email address, and a detailed description of your request. We will respond to your request within a reasonable timeframe, typically within 30 days.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We will indicate the last updated date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]